Effective Date: September 8th, 2025 | Last Updated: September 8th, 2025
Treviño Repairs (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or interact with our marketing.
Who We Are
Our website address is: https://trevinorepairs.com
Information We Collect
Personal Information
We may collect your name, email address, phone number, service location, and any details you provide through our forms, scheduling tools, or service requests.
Technical Information
We automatically collect information such as your IP address, browser type, device type, and site usage via cookies and analytics tools.
Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. See the Gravatar privacy policy: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.
Cookies and Tracking Technologies
We use cookies to improve your experience and for analytics and marketing. Examples include saving your login/session preferences and remembering comment details.
WordPress Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (one year).
When you visit the login page, a temporary cookie checks if your browser accepts cookies; it contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login info and screen display choices. Login cookies last two days; screen options cookies last one year. If you select “Remember Me,” login persists for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie (no personal data) will be saved to indicate the post ID; it expires after one day.
Third-Party Tracking
Meta (Facebook) Pixel: Measures ad performance and helps us show relevant ads on Facebook, Instagram, and other Meta platforms.
Google Analytics & Google Search Console: Help us understand website performance and search visibility.
Other providers: We may use additional analytics/advertising tools that place their own cookies.
You can adjust cookie settings in your browser. You can also manage ad preferences with Google Ads and Facebook Ad Preferences. If applicable in your region, we honor consent choices set via cookie banners or device settings.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other website directly and may collect data, use cookies, and track interactions based on your account with that service.
How We Use Your Information
Provide and deliver requested services.
Respond to inquiries and customer support requests.
Send important updates, offers, and promotions (you may opt out anytime).
Improve our website, services, and customer experience.
Run advertising and retargeting campaigns on platforms such as Meta and Google.
How We Store and Share Your Data
Form submissions and emails are stored securely; access is limited to authorized personnel.
We do not sell or rent your personal data.
We may share limited data with trusted service providers (email service, analytics, hosting, advertising platforms) to operate our business, under appropriate safeguards.
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
Comments and associated metadata are retained indefinitely to recognize and approve follow-up comments automatically.
For registered users (if any), personal information in profiles is stored as long as the account is active. Website administrators can view and edit that information.
Form submissions may be retained as needed for customer service, business records, or legal obligations.
Your Rights
Request an exported file of the personal data we hold about you.
Request that we erase your personal data (except data we must keep for administrative, legal, or security purposes).
Opt out of marketing emails via the “Unsubscribe” link in any message.
Adjust your ad preferences with Google, Facebook, and Instagram.
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
Treviño Repairs
Email: service@trevinorepairs.com
Phone: (956) 625-9034
